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专业要求：
学历要求：大专及以上
工作经验：2年以上
薪资待遇：6000-8000 月薪
招聘人数：若干
招聘对象： 社会人才
JOB PURPOSE
1.To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer issues + complaints.
2.To liaise with customers to ensure that all forwarding tasks are completed and customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.
3.To coordinate with all related parties to ensure a seamless customer service experience for all customers + stakeholders.
MAIN RESPONSIBILTIES
1.To accept export bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
2.To deliver the highest level customer experience at all times with a clear focus on customer service + retention.
3.To liaise with all stakeholders to ensure loading and export clearance tasks are completed correctly and on time.
4.To implement and follow customer SOP and KPI at all times.
5.To ensure correct data quality within internal systems at all times.
Requirements
1.University graduate or above
2.1-2 years working experience in logistics industry will be a plus
3.Good command in English
4.Good communication, interpersonal skills
5.Responsible and self-motivated with positive working attitude
6.PC knowledge of Word, Excel & E-mail
1.To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer issues + complaints.
2.To liaise with customers to ensure that all forwarding tasks are completed and customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.
3.To coordinate with all related parties to ensure a seamless customer service experience for all customers + stakeholders.
MAIN RESPONSIBILTIES
1.To accept export bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
2.To deliver the highest level customer experience at all times with a clear focus on customer service + retention.
3.To liaise with all stakeholders to ensure loading and export clearance tasks are completed correctly and on time.
4.To implement and follow customer SOP and KPI at all times.
5.To ensure correct data quality within internal systems at all times.
Requirements
1.University graduate or above
2.1-2 years working experience in logistics industry will be a plus
3.Good command in English
4.Good communication, interpersonal skills
5.Responsible and self-motivated with positive working attitude
6.PC knowledge of Word, Excel & E-mail
自1890年于德国不来梅成立以来，德迅已走过了125年。目前德迅总部位于瑞士。
50年来，德迅（中国）货运代理有限公司在亚太区一直致力于为客户提供供应链解决方案。自1965年 和1979年分别在香港和北京设立第一家分站，我们以专业的物流知识为客户提供量身定制的解决方案。目前，德迅分站遍布国内42个城市，员工数量超过3000人–我们的宗旨是竭诚为客户提供专业的物流服务。
主要业务范围 ：
空运
- 进出口业务
海运
- 进出口业务（包括整箱及拼箱）
陆路运输
- 服务遍及中国大陆地区的470座城市
合同物流
- 综合的仓储及配送解决方案
